Our mission statement – to increase fire protection safety in homes around Australia by providing quality smoke alarms – at affordable prices.

Hello!

We are Ben and Christian Bassos, two brothers from Queensland with combined professional backgrounds in industrial safety and e-commerce. Our smoke alarm business was successfully launched in 2019 to help improve fire protection safety in Australian households.

Being landlords ourselves, we wanted to find a safe, hassle-free and affordable solution to the new QLD photoelectric interconnected smoke alarm laws.

We researched many different photoelectric smoke alarm manufacturers and trialled a number of products. During this process we gained a unique insight into what makes some smoke detectors better (or poorer) than others being sold on the Aussie market. Interconnected Smoke Alarms QLD is a result of that intensive research. Whilst our smoke alarms may not come with the same fancy packaging or glossy brochures of other smoke alarms, we genuinely believe ours are the best on the market.

Our personal values in life consist of integrity, hard work, and a positive attitude – we want these same values to be reflected in the way we do business. To that end we look forward to helping you protect your home and family against the hazards associated with a fire.

Kind Regards
Ben and Christian Bassos

EXCELLENT Based on 102 reviews

Yuji Sekiya

2023-05-04

Just wow. We needed to get our smoke alarm updated to meet the new requirements and googled, saw some reviews and rang him. I can guarantee the 100+ 5 star reviews are all genuine reviews. Not only he guided us to get the minimum required products that works for our needs, he gave me full knowledge and supporting documents to achieve some things I’ve told him I was planning to do. This is what a great customer service should be, nothing fancy, just a genuine supportive and prompt actions. Thank you Christian. I’ll definitely recommend for anyone after smoke alarms and related services.

richard siddall

2023-05-03

Thought we had a problematic alarm 30minutes after my email they called after buisness hours resolved the issue over the phone. Excellent customer service!

Elaine Muncer

2023-04-26

So nice to deal with a company that understands when we make a mistake, WE purchased the wrong smoke alarms! but this company said thats ok we will refund you and send you the correct ones. Most companies would have said tuff luck but these lovely people have refunded us and were so understanding and polite I would recommend everyone to deal with them Thanks again to your team

Adrian

2023-04-24

Excellent customer service and a great product. Thanks again Christian!

Clinton Stevens

2023-04-05

Would buy from here again. Great service and quick delivery!

simon hunt

2023-04-05

Great product, easy to install and excellent customer service.

Jocelyn McDonald

2023-04-02

Today, we received fabulous, friendly, and professional service from Christian of Photoelectric Smoke Alarms Australia. His service went above and beyond, since we did not buy the alarms from his company; I have since read his reviews and I wish I had bought them from him. As many have said, he knows his product but the customer service is second to none; truly outstanding! I would recommend this company to my friends and colleagues. Thanks again Joc and Steve

David & Leigh Stone

2023-03-30

Great customer service !! Christian went up & beyond my expectations in assisting me with an urgent order,customer follow up was fantastic too. I will be using them again in the future for sure .

Skye Barrett

2023-03-28

Christian assisted me with every step during this process from questions regarding the product and installation to the product arriving 36 hours after placing the order. The team went above and beyond! Thank you so much!!!

Craig

2023-03-27

Great products, the interconnected smoke alarms were a breeze to setup and install.