Shop with certainty and peace of mind.
We want you to shop with confidence and offer a 90 day no-fuss money back guarantee. If you are unhappy with your smoke alarm for any reason, simply drop us an email from our contact page so that we can process the return claim. All we ask is that you send the smoke alarms back to us (postage at buyer’s expense) preferably with the original undamaged packaging.
Upon receiving the returned alarm from you, a full refund of the purchase price (excluding postage cost) will be enacted, usually within 24 hours.
A limited warranty against defects is provided in addition to consumer guarantees and does not replace or limit your statutory rights.
Wireless Interconnected Photoelectric Smoke Alarms offers a non-transferable warranty to the original purchaser that each new smoke alarm to be free from defects in workmanship and materials under normal use and service for a period of 10 years (Red smoke alarms) and 2 years (Premier Range), from date of original purchase. Please retain the original sales invoice from us to present as proof of purchase with any warranty claim.
The smoke alarm must be returned at the buyer’s expense and will be either repaired or replaced if it is deemed by us to be defective under these outlined terms and conditions.
The warranty will become void due to any tampering or modifications to the smoke alarm, neglect of cleaning or maintenance, physical damage or misuse. The warranty does not extend to damage caused to the smoke alarm by rain, flood, fire, earthquake or any other natural causes or acts of nature.
In no event does liability extend beyond the original purchase price of the product, and company is not liable for incidental or consequential damages arising from breach of this or any other warranty, express or implied.